At Overchat.ai, we process your personal data in compliance with applicable privacy laws. This Privacy Policy outlines what information we collect, how we use it, and your rights. We have implemented technical and organizational measures to ensure compliance with applicable laws related to personal data, privacy, and security in countries where we operate. This policy sets out the principles by which we process your data and our responsibilities while processing your data under transparency obligations. We do not knowingly collect data from children under 16 years of age.
Our Privacy Policy applies to all personal data you submit to us or that we collect when you use our applications (mobile, web, desktop), browser extensions, and websites: https://Overchat.ai and other related services (collectively, the “Services”, “App”).
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
• Company Name: Spaceship Intelligence OÜ
• Registry Number: 16931835
• Address: Harju maakond, Tallinn, Kesklinna linnaosa, Harju tn 3 // Vana-Posti tn 2, 10146, Estonia
• Email: [email protected]
We process personal data only when legally permitted. The main legal bases we rely on include:
• Consent: You freely give your consent for specific processing purposes.
• Contract: Data processing necessary for the performance of a contract or terms of service.
• Legal Obligations: Compliance with legal or regulatory requirements.
• Legitimate Interests: Processing based on our business interests, provided these are not overridden by your rights and interests.
• Registration Data: Email address, Telegram/WhatsApp alias, or phone number.
• Subscription: Email address for newsletters or promotional updates (optional, with opt-out available).
• Support Requests: Data shared to resolve technical or account-related issues.
• Device Information: Technical details such as device type, operating system, browser, and network.
• Activity Data: Usage metrics, response times, crash reports, and error logs.
• Log Data: IP address, visited pages, location, and cookies for secure and efficient service.
• Analytics Data: Pseudonymized data from third-party providers like Google Analytics for performance and usability insights.
We use cookies and similar tracking technologies to enhance your experience, analyze performance, and deliver personalized content and advertisements. Cookies are small files stored on your device that help us understand your preferences and improve the Services.
1.Necessary Cookies: Essential for our website’s functionality and cannot be disabled.
2.Performance Cookies: Help us analyze website traffic and usage patterns.
3.Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.
Managing Cookies:
You can manage or disable cookies through your browser settings. However, disabling some cookies may affect your experience on our website. For more information, refer to our Cookie Policy (LINK).
We may share your personal data with trusted third-party providers to deliver our Services. These providers include:
• Analytics Platforms (e.g., Google Analytics): To monitor and improve platform performance.
• Advertising Partners: For targeted marketing and campaign optimization.
• Payment Processors: To facilitate secure payments and transactions.
All third-party partners are required to comply with applicable data protection regulations and maintain confidentiality.
We process personal data for the following purposes:
• To Provide Our Services: Including account management and ensuring functionality.
• Marketing Communications: Sending newsletters, offers, or updates (with consent or legitimate interest).
• Improving Services: Testing, analyzing usage, and optimizing features.
• Fraud Prevention: Monitoring and preventing unauthorized activities or violations of our Terms or Policies.
• Customer Support: Assisting with account issues, bug fixes, and general inquiries.
We may share your personal data under the following circumstances:
• With Service Providers: Third-party contractors with whom we have confidentiality agreements.
• Legal Obligations: With government authorities when required by law.
• Business Transfers: In the event of a company reorganization or acquisition.
We store personal data in the European Economic Area (EEA) and ensure its security with industry-standard measures. Data is retained only for as long as necessary to fulfill the purposes outlined or to comply with legal obligations.
If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
You have the following rights regarding your data:
• Access: Request details about the personal data we hold about you.
• Correction: Ask us to correct inaccurate or incomplete data.
• Erasure: Request the deletion of your data under certain circumstances.
• Restriction: Request to limit the processing of your data.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to processing based on legitimate interests or for direct marketing.
• Withdraw Consent: Revoke previously given consent.
To exercise these rights, contact us at [email protected].
Your Privacy Rights by Region
Depending on your location, you may have specific privacy rights under applicable laws. Below, you’ll find details about your rights and how we address them:
• European Economic Area (GDPR): GDPR Privacy Policy (LINK)
• California (CCPA): CCPA Privacy Policy (LINK)
• Brazil (LGPD): LGPD Privacy Policy (LINK)
Click on the links above to view the full details of your rights under each regulation.
If you have any questions, feel free to contact us at [email protected].
Our Services are not intended for users under 16 years old. We do not knowingly collect data from children. If you believe a child under 16 has provided us data, contact us immediately, and we will delete the information.
We use encryption, access controls, and other security measures to protect your data. However, no system is entirely secure, and transmission of data is at your own risk.
We may update this Privacy Policy periodically. Significant changes will be communicated via our website or email.
If you have concerns about our data practices, contact us at [email protected]. For residents of the EEA, complaints can also be directed to your local data protection authority.
This updated policy ensures clarity and compliance tailored to Overchat.ai. Let me know if further customization is required!
